Function18 Reviews

Based on 12 customer reviews and online research, function18.com has a consumer rating of 3.9 out of 5 stars, indicating that most customers are generally satisfied with Function18.

3.9 / 5.0

12 Reviews

5 Stars(8)

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4 Stars(1)

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3 Stars(0)

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2 Stars(0)

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1 Star(3)

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How would you rate Function18?

Customer Reviews (12)

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Victoria Stanley
Posted on 06/13/2021
Fantastic website!

Fantastic website!! Came across this when I was looking for a gift for my partner and can’t fault the shopping experience/delivery. The order was dispatched about 2 hours after I placed it and even arrived a day early. Will definitely use this website again

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Dwight Peters
Posted on 03/03/2021
Great all round service

Great experience - customer service, price and fast delivery. Will not hesitate to use again.

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Tomothy Lucas
Posted on 02/26/2021
Best ever online experience

i was very sceptical ordering since i live outside EU in Norway.also i thought the freight and cost was very low.but the summary said it was the total.so waiting for this i hoped for quick passthrough in coustums.
i ordered tuesday and had the bag inhouse friday at no extra cost.
am very happy with quick delivery at very good price and low freigtcost.
i will buy again from this company.

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Louis Butler
Posted on 12/24/2020
Great service

after reading some reviews posted on here It looks like its the couriers that are causing issues !!
I've been using F18 for over 7 years and have never once had courier,ordering or returns issues .I had a problem with one of my first orders when i wasn't that clued up with ordering online and ended up doing my order over the phone with a very understanding and helpful member of staff. Not just F18 but other online companies get bad reviews because everything is done by emails.Sometimes a phone call to the company (if they answer) is a quicker way to resolve the problem !
Keep up the good work F18 in these challenging times.
shaun Holding,Basildon ,Essex

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Gabriella Meyer
Posted on 11/21/2020
Bad service ! Avoid this company !

Package got lost at the carrier. That's nottheir fold.
Was ís their fold is that they don't do anything about it. I've sent them several mails.
Yesterday i contacted Paypal to have my payment reversed.
Bad service ! Avoid this company !

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Jordan Moreno
Posted on 10/08/2020
Great selection, punctual delivery

Great selection of the most up to date golf trends. Find service and delivery times excellent. Wont go anywhere else for my golf style.

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Guest
Posted on 08/20/2020
Terrible service

Terrible service. Never reply to emails after chasing an order for 2 weeks. Progress says processing order. Should of gone to golf poser who delivery is spot on. Only went here as they had stock. Never again. Hope my shoes turn up soon.

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Randy Bishop
Posted on 08/10/2020
Great first time experience

Great first time experience. Ordered Sunday, came Tuesday. Product as advertised. Will use again and would recommend.

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Denise Moreno
Posted on 07/17/2020
Terrible shipping packaging

Just received the item. Nice looking hat. Shipping cost was much more than I expected. The hat CA$36.95 , shipping cost CA$16.04, Duties & taxes with DHL cost CA$23.46. I understand because it's from oversea. But their shipping service is terrible. I expected it to come with shipping box with extra care. Unfortunately it's folded like the cloth. It looks terrible like the damaged one. I'm so disappointed their shipping service with higher shipping cost.

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Katrina Ellis
Posted on 07/14/2020
No updates

Hi,ordered the item on saturday 3/11 , since today i have not receive any update or tracking number. And I have not receive any reply to your email.

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Genesis Garrett
Posted on 06/11/2020
Excellent service

What service!!! First time I've ever used these guys and I'm impressed with the speed of delivery. 5 stars.
I will 100% use this company again and will do very soon

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Tina Obrien
Posted on 05/21/2020
Thanks Johns

Originally I gave Function18 a 1 star. I have changed the rating because John Daly stepped up and helped me get my golf bag to me. Would've been nicer to have customer service just respond to my emails. But the nevertheless I received my item and I am happy again. Thanks again John!!!!

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